{"id":12036,"date":"2023-07-27T08:05:09","date_gmt":"2023-07-27T08:05:09","guid":{"rendered":"http:\/\/www.funminews.com\/?p=12036"},"modified":"2023-07-27T08:14:35","modified_gmt":"2023-07-27T08:14:35","slug":"remote-job-opportunities-cyber-security-analyst-and-service-support-analyst","status":"publish","type":"post","link":"https:\/\/www.funminews.com\/index.php\/2023\/07\/27\/remote-job-opportunities-cyber-security-analyst-and-service-support-analyst\/","title":{"rendered":"Remote Job Opportunities Cyber Security Analyst And Service Support Analyst"},"content":{"rendered":"\n<p>Apply now for one of the job opportunities:<\/p>\n\n\n\n<p><strong>CYBER SECURITY ANALYST<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cyber Secuity Analyst&nbsp;<\/li>\n\n\n\n<li>Cyber Secuity Consultant<\/li>\n\n\n\n<li>Security Architect&nbsp;<\/li>\n\n\n\n<li>Security Platform Engineer<\/li>\n<\/ul>\n\n\n\n<p>All candidates need be able to pass Secirity Clearance.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/jobs.atos.net\/job\/Cyber-Security-Expert\/829728301\/\">Apply Here<\/a><\/strong><\/p>\n\n\n\n<p><strong>SERVICE SUPPORT ANALYST<\/strong><\/p>\n\n\n\n<p>Remote position &#8211; Service Desk Analyst<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Excellente customer service skills:<\/strong>&nbsp;Ability to work well under pressure,&nbsp;efficiently resolve customer problems and escalate further as appropriate<\/li>\n<\/ul>\n\n\n\n<p>\u2022 Accept inbound requests via phone, chat, email and ticket queues (ServiceNow)<br>\u2022 Record and process incidents and service requests according to process specifications<br>\u2022 Document and resolve incidents according to process specifications<br>\u2022 Forward incidents which cannot be resolved to downstream support groups according to process specifications<br>\u2022 Initiate escalations according to process specifications<br>\u2022 Work collaboratively supporting team via TEAMS<br>\u2022 Expected to take part in on-call rotation with other admins. Summary of Responsibilities Experience &amp; Skills:<br>\u2022 Experience in a Service Desk or Desk side environment preferred<br>\u2022 Experience in customer service ideally gained in a customer facing environment<br>\u2022 English proficiency in both verbal &amp; written form<br>\u2022 Must be culturally sensitive; appreciate cultural differences Knowledge of computer technology:<\/p>\n\n\n\n<p>\u2022&nbsp;Epic knowledge.<\/p>\n\n\n\n<p>\u2022 Windows Client<br>\u2022 Microsoft Office (Word, Excel, PowerPoint, Outlook,)<br>\u2022 Fundamental knowledge of the Windows Active Directory and domain concept<br>\u2022 Must be able to communicate effectively with corporate customers of different technical expertise, peers and all levels of management<\/p>\n\n\n\n<p>\u2022 Associates degree plus 1 year work experience in IT related field<br>\u2022 Alternatively: 2 years work experience in Customer Service related field<\/p>\n\n\n\n<p><a href=\"https:\/\/jobs.atos.net\/job\/Irving-SERVICE-SUPPORT-ANALYST-TX-75063-2738\/950936901\/\"><strong>Apply Here<\/strong><\/a><\/p>\n\n\n\n<p><strong>FunmiNews Can Work With You To Review Your Resume. Set up a Consultation at our WhatsApp Number +1925-250-5704 With A. M. Archibong Esq<\/strong><\/p>\n\n\n\n<p><strong>We accept your donations to help us reach more people<\/strong><\/p>\n\n\n\n<p><strong>Donate: Bank Name: Opay<\/strong><\/p>\n\n\n\n<p><strong>Account Number: 8149838007<\/strong><\/p>\n\n\n\n<p><strong>Account Name: Asukwo Archibong <\/strong><\/p>\n\n\n\n<p><strong>PayPal: ikpa@yahoo.com <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apply now for one of the job opportunities: CYBER SECURITY ANALYST All candidates need be able to pass Secirity Clearance. Apply Here SERVICE SUPPORT ANALYST Remote position &#8211; Service Desk Analyst \u2022 Accept inbound requests via phone, chat, email and ticket queues (ServiceNow)\u2022 Record and process incidents and service requests according to process specifications\u2022 Document [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11965,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4,5,8],"tags":[],"class_list":["post-12036","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-international","category-jobs"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.funminews.com\/wp-content\/uploads\/2023\/06\/interview-tips-to-land-job-new-image-blog-RH-12-12-2022.jpg?fit=803%2C400&ssl=1","jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/posts\/12036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/comments?post=12036"}],"version-history":[{"count":4,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/posts\/12036\/revisions"}],"predecessor-version":[{"id":12041,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/posts\/12036\/revisions\/12041"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/media\/11965"}],"wp:attachment":[{"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/media?parent=12036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/categories?post=12036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.funminews.com\/index.php\/wp-json\/wp\/v2\/tags?post=12036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}