Efforts by Nigerians to access information on various police divisions across the country through the official website of the Nigeria Police Force (NPF) have ended in disappointment. A recent attempt to use the designated search portal on the NPF website, specifically the page hosted at https://npf.gov.ng/search/division, revealed that the function is currently not working, leaving citizens unable to retrieve details of police divisions.
The search tool was expected to provide the public with easy access to the names, locations, and contact information of divisional headquarters nationwide, a feature seen as critical for improving access to security services. However, visitors to the page encountered difficulties, with the portal failing to produce results despite multiple attempts. The malfunction has sparked concern among Nigerians who rely on such tools for security awareness, emergency contact, and verification purposes.
Observers say the development undermines the NPF’s ongoing drive to improve transparency, accessibility, and digital engagement with the public. Over the years, the police have repeatedly emphasized the importance of technology in bridging the gap between officers and citizens, but glitches such as this cast doubt on the effectiveness of the digital infrastructure currently in place.
Several users expressed their frustration on social media, pointing out that with rising insecurity in many parts of the country, it is imperative for citizens to have unhindered access to reliable information on police formations. Analysts argue that this failure could discourage trust in official channels, forcing people to rely on third-party platforms that may not always provide verified or updated information.
Attempts to reach the technical department of the Nigeria Police Force for clarification on the downtime were unsuccessful as of press time. It remains unclear whether the failure is due to a temporary technical glitch, an oversight in updating the database, or a larger issue within the NPF’s digital systems.
Security experts have urged the police authorities to urgently fix the problem, stressing that access to accurate and reliable police division data is not just a matter of convenience but a vital security requirement. They argue that the digital transformation of law enforcement must be backed by robust technology and prompt technical support.
Until the issue is resolved, citizens are advised to fall back on traditional means of locating police divisions, including visiting nearby commands or contacting state police public relations officers for assistance. Nonetheless, the incident has renewed calls for the Nigeria Police Force to prioritize the maintenance and effectiveness of its digital platforms in order to serve the public better.
